privacy policy

last updated 18 May 2023

we’ve set out below a summary of the key points of our privacy policy, so that you can get a quick understanding of how we use your information and how it is protected. for more information on these points, please read the remainder of this privacy policy in full.

who we are
the uk music video awards is owned and operated by ballistic events limited, a limited company based in the uk.
for data protection purposes, our lead supervisory authority is the information commissioner’s office (uk).
our ico registration number is ico:00013328071

information we collect from you
we typically collect the following types of information about you:

(i) information that you provide that personally identifies you (such as your name, email address or contact details); (ii) information that does not identify you, but which is relevant to your use of the website (such as the pages visited on our website and the dates and times of your visit); and (iii) marketing and communications data (including your preferences in receiving marketing from us and our third parties and your communication preferences).

  • the information is stored on secure servers in the uk. if that location changes, then we will update this privacy policy accordingly.

  • we use this information to make the website available to you, to enable entries to the uk music video awards (the “awards”), to remember your preferences, to monitor traffic on and performance of our website, to contact you with information about our services, and to make suggestions about goods or services that may be of interest to you.

  • we may disclose information about you to third parties for the purpose of awards administration, and occasionally to certain other third parties in the circumstances described in more detail in the full privacy policy below.

  • our website uses cookies, including cookies from google analytics, but you can disable these by adjusting your browser settings. information about google analytics is available here.

  • we may update this privacy policy from time to time to reflect changes in our business practices and/or applicable law and regulation. please check this policy for updates regularly.

  • if you have any questions or comments regarding our privacy practices, you can email us at

further information
our privacy policy is intended to assist you in making informed decisions when using our website and our services. please take the time to read and understand the policy in full.

what information do we collect?
the information that we collect about you falls into the following categories, (together, the “information”):

  1. personal information such as your name, address, telephone number and email address that you provide us with when you enter an award category or when you send us an email (“personal information”); and
  2. website use information – our website utilises cookies (see explanation below, “what are cookies?”) and web server logs to collect information about how our website is used. information gathered through cookies and web server logs may include the ip address of your computer, the date and time of visits, the pages viewed, time spent at our website, and the websites visited just before and just after our website (“website use information”); and
  3. marketing and communications data such as your preferences in receiving marketing from us and our third parties and your communication preferences.

we also collect, use and share “aggregated data” such as statistical or demographic data for any purpose. aggregated data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. for example, we may aggregate your usage data to calculate the percentage of users accessing a specific website feature. however, if we combine or connect aggregated data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.

how is your personal data collected?
we use different methods to collect data from and about you including through:

direct interactions.
you may give us your personal information and contact details by filling in a form or by corresponding with us by post, phone, email or otherwise. this includes personal data you provide when you:
o apply to enter the awards;
o purchase tickets or sign-up to attend one of our events;
o create an account on our website;
o subscribe to our service;
o request marketing to be sent to you;
o enter a competition, promotion or survey; or
o give us feedback or contact us.

automated technologies or interactions
as you interact with our website, we will automatically collect technical data about your equipment, browsing actions and patterns. we collect this personal data by using cookies, server logs and other similar technologies.

how do we use the information that you provide to us?
we use your information for the purposes of:
• making the website available to you by recognising the ip address of your computer and any preferences you may have indicated on earlier visits;
• enabling entries to the awards;
• monitoring visitor traffic on our website and conducting analysis on the performance of our website including using google analytics (see above for further information) so that we can improve user experience; and
• contacting you with information about our services which we think might be of interest to you.

please note that this will be done if you have consented to receive email communication at the point of registration or when entering an award category. you may notify us at any time if you do not wish to receive these offers by clicking on the ‘unsubscribe’ link in those emails, or by emailing us at stating ‘unsubscribe’ in the subject field.

payment, credit cards and merchant services
when you pay for an entry or ticket online your credit card details are processed securely by our third-party payment provider realex, trading as global payments. as all online payments are processed by realex on our behalf, your credit card details are not visible to anyone from ballistic events limited nor the uk music video awards.

what is our lawful basis to process your information?
we will only use your personal information where we have legal grounds to do so. generally, we will only process your personal information on the following grounds:
• the processing is necessary for the performance of a contract to which you are a party (including our terms and conditions of entry);
• the processing is necessary for compliance with a legal obligation placed on us and/or or one of our authorised third parties;
• the processing is necessary for the purposes of the legitimate interests pursued by us, or by a third party. for example, we have a legitimate interest in keeping our website up to date, or to inform our marketing strategy or grow our business.

what are cookies?
a cookie is a very small text document, which often includes an anonymous unique identifier. when you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites. you may refuse to accept cookies by changing the setting on your browser so that it will not accept cookies. however, if you select this setting you may be unable to access certain current or future parts of our website. for more information about cookies including how to set your internet browser to reject cookies please go to

how do we use website use information?
as you browse on our website, we use cookies to differentiate you from other users and, in conjunction with our web server’s log files, to allow us to calculate the aggregate number of people visiting our website. website use information helps us gather feedback in order to constantly improve our website and better serve our users. website use information does not allow us to gather any personal information about you and we do not generally store any personal information that you provide to us in your cookies.

sharing information with third parties
• we may share your information with our third party business partners for the purposes of administering the awards or for operating and maintaining our website.
• we may also disclose your information to third parties where we are required to do so by law, or where it is necessary for the purpose of or in connection with legal proceedings or in order to exercise or defend legal rights. finally, if our company or our assets are acquired by another company, then your information may be one of the assets that is transferred or acquired and the new company may use your personal data in the same way as set out in this privacy policy.

we require all third parties to respect the security of your personal data and to treat it in accordance with the law. we do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

international transfers
we do not transfer your personal data outside the european economic area (eea).

protecting your information
how can you access and correct your information?

you have a right to:
• receive a copy of information we hold about you;
• request correction of your personal data;
• request erasure of your personal data;
• object to processing of your personal data;
• request restriction of processing your personal data;
• request transfer of your personal data; and
• withdraw consent.

if you wish to exercise any of the rights set out above please email us at or write to us at uk music video awards, c/o ballistic events, willesden green studios, 96 high road, london, nw10 2pp, addressed to "the event director".

you will not have to pay a fee to access your personal data (or to exercise any of the other rights). however, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. alternatively, we could refuse to comply with your request in these circumstances.

what about other websites linked to our website?
please remember that when you use a link to go from our website to another website, our privacy policy is no longer in effect. your browsing and interaction on any other website, including websites which have a link on our website, is subject to that website’s own rules and policies. please read over those rules and policies before proceeding.

information transmissions
we have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. in addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. they will only process your personal data on our instructions and they are subject to a duty of confidentiality.

we have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

how long will you use my personal data for?
we will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. we may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

to determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

further information
questions about this privacy policy or any complaints relating to this policy can be addressed to or by writing to "the event director" at the above address.

applicable law
the english courts will have exclusive jurisdiction over any claim arising from or related to a visit to this website. english law will apply to this privacy policy.